This video is inspired by all the dedicated everyday-heroes-of-science. The lyrics arose from the many email and phone conversations. Life Technologies Technical Support recognizes your passion and admires your dedication to keep going when things don't always go to plan! 

We love assisting scientists with all questions - highly technical. routine, funny and everything in between. Our Technical Support teams assist hundreds of scientists with their technical questions daily. 

We encourage you to contact us whenever you need help with your troubleshooting. Keep your questions coming! 

Go to to view our technical support resources, call customer service or technical support or email questions any time.