Trusted technical support

The quality of your results matters. That's why we've assembled a highly skilled team of Support and Applications Specialists with over 100 years of combined forensic experience to ensure your success with Life Technologies’ instruments, software, and reagents.

Technical service scientists and field application specialists are available to answer your technical questions, review data, and make recommendations on how to perform assays and troubleshoot results.

Easy to contact
Our Support and Applications Specialists are ready to respond to your needs in the way that is most convenient for you.

We are available to provide support:

  • Over the telephone
  • Through email
  • On-site

Regions

North America

Worldwide

Email North American Technical Support

Call: 1-(888) 821-4HID (4443),
select option #1

Email Global Technical Support

Contact your local Applied Biosystems Office