Customizable pre-paid packages for ultimate convenience

Our Bioinformatics and IT Professional Service Packages are customized bundles of bioinformatics data analysis, training, and IT services that help you quickly move from designing assays online to monitoring and viewing results, and more easily identifying, annotating, and interpreting your DNA variants while reducing costs.

With a Bioinformatics Professional Service Package you get 20 hours of data analysis, bioinformatics training, and IT administration services for use during a 1-year period. By combining 20 hours of services (see Tables 1–3 below for examples) in a single purchase order you save 18%, compared to purchasing fixed-price or hourly bioinformatics consulting services.

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Bioinformatics Professional Service Packages help you learn faster and discover more

  • Apply your Ion Torrent™ NGS data to specific research applications, including targeted, exome, transcriptome, and microbial sequencing
  • Discover new workflows to help you find and compare variants
  • Learn how to characterize and prioritize mutations
  • Optimize your experimental design and maximize discoveries from your data
  • Effectively manage your data with IT computation and storage solutions

The Life Technologies™ Bioinformatics Professional Service Package menu includes:

Bioinformatics data analysis options:
One-to-one consulting and custom data analysis on specific sequencing applications

Item Bioinformatics data analysis
Time (hr)
Targeted resequencing 3
Amplicon sequencing 3
Exome sequencing 3
Whole genome sequencing* 3
Ion AmpliSeq™ technology 3

Bioinformatics training options:
at a Life Technologies facility or remotely via virtual classrooms with hands-on exercises

  • Torrent Suite™ Software
  • Variant calling
  • Ion AmpliSeq™ data analysis
  • Ion Reporter™ software
  • Custom data analysis: workflows, algorithms, experiment design, and application-specific data analysis

IT professional services options:*
data management, Torrent Server and Linux® OS maintenance, and Torrent Suite™ Software updates

Item IT professional administration services Time (hrs)
18 IT consulting services 1
19 Remote software updates for Torrent Server 1

IT administration for NGS data and bioinformatics software

As an extension of your in-house IT support, we offer peace of mind through ongoing Linux® Operating System (OS) maintenance, Torrent Suite™ Software updates, Torrent Server performance reports, and help with data management and archiving. You don’t have to be an IT expert or rely on in-house capabilities—you can focus on your research and your discoveries.

The IT administration package features:

  • Initial IT phone consultation to understand your specific requirements and tailor your support
  • One-business-day email responses for quick answers
  • Remote Torrent Server software updates (Life Technologies™ software only), software plugin installations, and ongoing Linux® OS support save you time
  • Quarterly report of system usage, activities, and security to enable better planning
  • Data management support to help keep in-house storage space available
    • Mounting and integrating compatible data archive storage devices§
    • Organizing and storing data
    • Backing up, archiving, and transferring data
  • Configuring web page accessibility to facilitate connections with the online Ion interface
  • An exit consultation at the conclusion of the support period for continued success

*Small genome
Coming soon
§ “Compatible data archive storage devices” refers to USB drives and preexisting NFS (shares which need to be set up on the server). Any advanced setup, such as configuring an external storage solution, will be billed separately.