Your thermal cycler is central to your research and it’s uptime is critical to the success of your lab. Life Technologies offers a variety of service plans and stand alone services to help you ensure your PCR is running optimally.

Coverage you can count on—Service Plans

Rapid Exchange

  • Troubleshoot with an engineer in the Remote Service Center
  • We send you a factory-certified refurbished replacement instrument within one business day
  • You return the problem instrument to us in the same box.

AB Repair Center
For customers requiring asset tag consistency, our Repair Center plan is the best choice. You receive your instrument back after repair but requires a three-week turnaround on repairs.

Contract Add and stand alone services

Installation Qualification (IQ)

• Help ensure instrument accuracy and reduce your risk In regulated industries

• Documented verification that your instruments are installed and functioning according to the manufacturer’s specifications

learn more about the tests and services here.

Temperature Verification Services

  • Available on one instrument at a time or using our latest technology, Multiplex Dynamic Temperature Verification (MDTV) Service. 
  • MDTV features a reduction in downtime--your Field Service Engineer performs the service in your lab on up to 5 thermal cyclers simultaneously in less than one hour.
  • MDTV is Likely cheaper than your current temp verification method
  • Measurements are taken with Heated Cover

closed for increased accuracy

  • Complete with 14 page color, Audit-quality PDF report

Learn more about MDTV service and download a free 14 page sample report

If you are interested in talking with a Service Sales Representative about services for your Thermal Cycler please contact service.sales@lifetech.com or call (800) 955-6288 option “3” then option “2”