We’re upgrading our ordering systems the weekend of April 18–20. You can place orders online during that time, but they will be pending until our system is active—no later than Monday, April 21.

During this period, account-specific functionality such as pricing and quoting will not be visible during checkout, but will be applied when we process your order. When the system is active again, we’ll process your order send you any order confirmations.

If you need your products between April 18 and April 22, please place your orders before April 16 to minimize disruption to your product delivery (normal delivery turn-around applies).

Normal delivery turn-around applies. Orders will be delayed if placed April 18–20.

 

Please expect delays for orders placed April 18–20.

 

Our call center will be open during normal hours, and can handle your questions about ordering, or other issues.

 

Yes, you can place orders on lifetechnologies.com during this time.

You will not receive an order confirmation during the time of the upgrade but, will receive one as soon as the system is active again—no later than Monday, April 21.

 

During the system upgrade (April 18–20) phone, email, and fax orders will be accepted but pending until the systems are active again.

You will not receive an order confirmation during the time of the upgrade, but will receive one as soon as the system is active again.

 

For any inquiries/issues our call center will be open during normal hours.

You will not receive an order confirmation during the time of the upgrade, but will receive one as soon as the system is active again.

 

Yes, your order has gone through. If you didn’t receive an order confirmation, then we’re still making updates to our ordering systems. Your order will be pending and you’ll receive an order confirmation as soon as the system is active again—no later than Monday, April 21.

 

Account-specific functionality such as pricing, quoting, and updated order history will not be visible during online checkout. We’ll apply your pricing when we process the order.

 

Yes, during the weekend of the upgrade we cannot process new registrations. Your registration will be processed on Monday, April 21, and we’ll send you an email letting you know when this is complete. Please contact us with any questions